SC Works IT Jobs

Job Information

The CalAtlantic Group Internet Sales Coordinator in Charleston, South Carolina

Summary of Position Requirements

The Internet Sales Coordinator is accountable for generating and maintaining a robust sales pipeline through the use of internet-generated leads. Accountable for providing an extraordinary experience for all Internet generated customer traffic.

Primary Duties and Responsibilities

  • Effectively capture and convert Internet Customer traffic into viable sales prospects by creating desire for Internet Customers to visit or WHC’s.

  • Create a positive experience for our Internet Customers through the use of email, on-line live chat, and division 1-800 numbers.

  • Guide customers through Lennar’s consultative sales process via email, live chat, and phone.

  • Provide immediate or same-day email or telephone response to all Internet Customer request with a targeted goal of a 10 minute turnaround for all initial correspondence.

  • Educate customers on current/future community and product offerings and incentives

  • Qualify prospective customers based on desired location(s), timing for purchase, and availability of new homes as needed.

  • Follow-up with potential customers per the division’s expectations.

  • Partner with the on-site NHC as appropriate to provide an extraordinary experience to our customers throughout the sales process.

  • Manage and distribute electronic marketing collateral to prospective customers who visit Lennar’s website.

  • Create and effectively manage an internet customer database which includes internet list and VIP internet lists.

  • Have a competent understanding of the Division’s product and community offerings and incentives opportunities at all times.

  • Coordinate Sales Department efforts to improve collection of email contact information as part of customer registration process.

  • Work in main office and around Lennar communities, including, primarily, Welcome Home Centers.

  • Monitor and update website data, digital photography, illustrations, and virtual tours on Lennar.com and other Lennar affiliated websites.

  • Attend all Company Sales Meetings, Phone Banks, and Training Programs.

  • Perform all other duties as assigned.

Education and Experience Requirements

  • Minimum High School Diploma or equivalent required, college degree preferred

  • Minimum 1 year sales experience required, telephone sales preferred

  • with previous experience in the homebuilding industry

  • Must have extensive internet exposure and/or internet consumer experience

  • Advanced skills in Microsoft Word and Excel

ID: 2021-17185

Posting Location: Charleston, SC

External Company Name: Lennar Homes

External Company URL: http://www.Lennar.com/

Telecommute: No

Region/Company: Rothman Region

DirectEmployers