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Cornerstone onDemand Senior IT Operations Manager - Remote (United States) in Charleston, South Carolina

Cornerstone OnDemand is seeking an IT Operations professional to support the IT leadership team in managing programs and related activities within this broad effort. This role requires critical thinking around key operational issues, organizational processes and procedures, and communication, while enabling effective planning and execution. This position is both strategic and facilitative, requiring a willingness to play a very active role in aiding IT to design, build and implement programs supporting technology vision and corporate goals.

In this job you will…

  • Partner with IT leaders to execute on IT strategy and multi-year plans in alignment with corporate objectives.

  • Advise, report on, and support execution of initiatives, priorities, and corporate and departmental goals to ensure alignment with desired outcomes.

  • Champion IT Change Management to execute communications for IT efforts across the enterprise.

  • Program Management including prioritization, and advancement of initiatives; monitor progress and communicate updates to internal teams and stakeholders.

  • Proactive risk and issue management to ensure the expected project outcomes are achieved on time and within budget, scope, and expected quality.

  • Provide analytical and decision support across a wide range of topics including but not limited to portfolio analysis, operations, and risk management.

  • Ability to work with all levels in the Organization and present and lead meetings with Director/VPs/C-suite.

  • Supporting a Culture of Continuous Improvement – Acting as an internal coach and consultant, identifying opportunities to remove process waste and scale automation and performance metrics across the organization.

You have what it takes if you have…

  • 5+ years of experience consulting and/or industry experience in a fast-paced environment (Technology/SaaS industry preferred)

  • Relevant experience in Enterprise IT, cybersecurity, DevOps, Networking, Data Systems, and cloud infrastructure solutions.

  • Prior experience managing on-premises to cloud migrations and cloud platform deployment projects, preferably in AWS.

  • Prior experience in leading IT Security and Compliance approval processes.

  • Ability to take independent action, working with a high-level problem or concept, developing the right next steps to propose resolution, and ensuring successful outcome.

  • Strong initiative with the ability to manage projects of varying complexity and timelines simultaneously.

  • Effective leader with solid interpersonal skills including the ability to build trust, influence, and relationships across a large and diverse group.

  • Solid background in both Agile and traditional delivery methodologies with proficiency in required tools (JIRA, Confluence, Smartsheet, etc.).

Extra dose of awesome if you have…

  • Experience with multiple M&A system integrations, system re-implementations, upgrades, etc.

  • Experience at a matrixed organization with $1B + in revenue

  • One or more standard Agile project management certifications (SSFe, PMI-ACP, CSM, CSP, SPC)

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

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