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H2 Performance Consulting Technical Writer in Charleston, South Carolina

Technical Writer

Location: Charleston, SC

Job ID: 20.0002.165

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H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor-s - E-Verify.

H2 Performance Consulting (H2) is seeking a Technical Writer. The Technical Writer will provide support organizing and sharing information, developing training materials, and reviewing all Program documentation.

The Technical Writer responsibilities will include:

  • Review of PMW270 documentation (e.g., Charter, Standard Operating Procedures, Communications Strategy, Development Documents, Templates) for grammar, style, comprehensibility, clarity, and compliance

  • Administrative support during workshops, conferences, and meetings (e.g., minutes, action items, brief/presentation development)

  • Develop training materials, guides, and instructor-led training materials for a technical audience

  • Support scheduling, documenting, and sharing information in the execution of projects (e.g., customer migrations, improvement projects)

  • Assist in gathering and organizing information from interviews, metrics, and project documents within PMW270-s ServiceNow instance

Required Qualifications:

  • Bachelor-s degree or equivalent related experience

  • 3 years of experience in Information Technology (IT)

  • Familiarity with ITSM best practices

  • Familiarity with ServiceNow

  • Strong coordination, organization, teaming, and communication abilities

  • Demonstrably strong writing proficiency

  • Successfully presents technical information to technical audiences and executive audiences

  • Proficiency in Microsoft Office applications, particularly Word, Excel, Visio, and PowerPoint

  • Must possess a Final U.S. SECRET security clearance

Qualified candidates may submit their resume to the career section of our company website at http://www.h2pc.com. All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens.

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