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UNUM Business Systems Administrator - Procurement in Columbia, South Carolina

Job Posting End Date: 12/29

Unum is a company of people serving people. As one of the world's leading employee benefits providers and a Fortune 500 company, Unum's financial protection benefits help protect more than 36 million working people and their families from the financial impact of illness or injury. Unum's three distinct, but similarly focused US businesses – Unum US, Colonial Life, and Starmount Life – are each a market leader in making disability, life, accident, critical illness, dental, and vision insurance accessible in the workplace.

Headquartered in Chattanooga, Tennessee, Unum also has significant US operations in Portland, Maine, - and over 35 field offices nationwide. Colonial Life is headquartered in Columbia, South Carolina with over 40 field offices nationwide. Starmount Life is based in Baton Rouge, Louisiana, and is the dental and vision center of excellence for Unum in the US.

General Summary:The position requires a self-starter who has on the job experience in managing business system platform (Workday), associated mobile platforms and deployments and designs updates and testing in a fast-paced and agile environment. The successful candidate for this role should be detailed oriented, an excellent communicator, knowledgeable about products and business processes and can support their assigned business platform from initial setup through live production maintenance. The Business Systems Administrator will be will be responsible for the day-to-day administrative operations of the assigned platform, managing new development, asset management, work with the vendor for additional support for initiatives.

Principal Duties and Responsibilities

  • Administration of the assigned business administration platform (Workday) and development of related processes.

  • Administration functions include but are not limited to:

  • User management

  • Manage operational requests and troubleshoot issues, working with diverse user groups, partnering with IT or other areas as needed to successful conclusion

  • Configuration and limited customization of the business administration platform fields, page layouts, record types, searching, list views, queues, and reports

  • Report and metrics development

  • Management/review of assets stored within the assigned system platform

  • Support for associated Mobile applications

  • Maintain security such as user accounts, mobile user accounts, sharing rules, user roles, user profiles, field level security, content folder rights, groups, list view rights

  • Assist in developing and maintaining documentation on processes, policies, application configuration, and training/help related materials for system users and admins

  • Manage instance to ensure data integrity

  • Maintain system metrics to track trends in usage and data integrity

  • Leverage capabilities of the assigned business system to enable sales practices

  • May perform other duties as assigned.

Job Specifications

  • Bachelors degree or equivalent relevant business experience

  • Solid Project Management experience

  • Solid understanding of Procurement

  • Demonstrable analytical reasoning or quantitative analysis

  • Familiarity with IT systems, database design, and data structures a plus

  • Experience with analytic tools (Excel, Access)

  • Fluent in Microsoft Office applications

  • Workday experience preferred

  • Ability to communicate ideas and expectations effectively by e-mail, phone, and in person

  • Experience working with assigned platform developers and/or outside vendors on system upgrades, customizations, and integrations with third party applications

  • Ability to translate customer/business requirements into technical specifications

  • Strong attention to details

  • Experience in thinking through problems creatively, troubleshooting and finding multiple solutions to a complex problem

  • Ability to handle multiple projects simultaneously and work in a rapidly changing and interrupt-driven environment

  • Experience working within a team environment and independently

  • Ability to synthesize and interpret technical data

    Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.



A Fortune 500 company, Unum’s family of 10,000 employees spans three countries and dozens of office locations. Our employees focus each day on delivering financial protection benefits to millions of workers and their families when they need it most.

The Unum enterprise includes Unum in the U.S. and U.K., Colonial Life and Starmount Life Insurance – each a market leader in making disability, life, accident, critical illness, dental and vision insurance accessible in the workplace.

Unum is committed to working with and providing reasonable accommodations for any applicant with a disability. If you are disabled and need a reasonable accommodation to participate in the application or hiring process please contact us by submitting a request here.

As we continue to operate our business during the coronavirus pandemic, we have modified the way we recruit, interview, and onboard talent to keep employees and candidates safe and healthy. Click here for more information.