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Job Information

Travelers Manager, Data Management in Columbia, South Carolina

Company Summary

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Bus Intelligence & Management Information

Target Openings


Job Description Summary

This team lead will work with business customers to determine how Business Intelligence Information and analytic solutions can be leveraged to support business strategies, capabilities, and processes. This position ensures data is properly managed and leveraged from source to storage to delivery in the most efficient and effective way to benefit the organization. This position performs accountabilities under general supervision and: Leverages technology and analytics skills to apply intermediate data analysis practices that benefit business and technology strategic initiatives, performs advanced data profiling, metadata capture, data lineage, data transformation rules in support of key program deliverables, meets data management needs of internal and external clients according to established standards, including problem research/resolution and customer education, provides data subject matter expertise to business and technology organizations, performs intermediate data impact analyses in partnership with project teams, and participates in building strategic model solutions including transformation rules and attribute relationships.

This Position will lead cross-functional initiatives using advanced data modeling and analysis techniques for data ingestion and persistence that will guide strategic decisions and optimize opportunities. The team lead will have the opportunity to build, develop and maintain data models, improve automation systems, enable dashboards and performance metrics that support key business decisions This job may lead others.

Primary Job Duties & Responsibilities:

Data Quality:

  • Develops strategies and policies to ensure data consistency, accuracy, timeliness, validity and completeness.

  • Develops procedures and processes to promote data quality for business purposes.

  • Performs complex data profiling and analysis; communicates results in support of data quality processes.

  • Meets with business customers to recommend, develop, maintain and prioritize business data requirements and specifications.

Data Governance:

  • Influences adoption of defined data policies, standards and best practices on assigned projects or initiatives.

  • Collaborate with partners and assists with the design, development and implementation of innovative governance practices, roles, responsibilities.

Data Analysis:

  • Leverages knowledge of data models, data relationships, mapping lineage and business rules to ensure that solutions meet operational and business needs.

  • Analyzes medium complexity customer requests (internal or external, e.g. data calls) for changes to production systems, determines impact on existing systems, processes and develops appropriate specifications, enhancements and or procedures to comply.

  • Facilitates the root cause analysis and resolution of business data issues, including proposal and implementation of specification or procedural changes to address issue, working with impacted areas.

Metadata Mgmt/ Data Catalog:

  • Demonstrates thorough understanding of overall physical and logical data model and of data relationships, mapping, lineage and business rules.

  • Designs and implements metadata repositories.

Data Stewardship:

  • Within your organization, facilitate connections among data stewards.

  • Establish best practices and expected deliverables.

Data Security:

  • Ensures data and information are handled in accordance with established laws, regulations and policies.

Data Culture:

  • Embodies and promotes the Travelers data culture values

Knowledge Management:

  • Leverages tools, processes and workflows to capture knowledge, find information and maintain its relevance.

  • Actively promotes a knowledge sharing culture and value proposition while generating awareness of initiatives throughout the organization.

  • Designs the creation, maintenance and governance of taxonomies and ensures its applicability to content and/or data.


  • Develop and own project timelines and plans for assigned projects.

  • Provides guidance to less experienced peers.

Minimum Qualifications

  • Bachelors degree in STEM (Science, Technology, Engineering, Mathematics) or Business.

  • 4 years of relevant data and analytics experience required.

Education, Work Experience, & Knowledge

Technical Knowledge:

  • Advanced knowledge of Data Management tools, techniques and programing languages.

  • Demonstrates general understanding of overall data models, data relationships, mapping lineage and business rules.

  • Experience performing data analytics and writing complex SQL queries.

  • Experience with Data Profiling & Data Quality, recommending improvements to best practices.


  • 8 years of data management or relevant analytics experience.


  • IDMA or DAMA Certifications.

Job Specific Technical Skills & Competencies

Communication Skills:

  • Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience.

  • Exhibits active and effective communication skills with team members – including active listening and effective written and verbal communication skills.

  • Effectively contributes and communicates with the immediate team and business partners.

Problem Solving & Decision Making:

  • Able to recognize, analyze, and diagnose business and data issues of advanced complexity.

  • Able to creatively evaluate alternative solutions.

  • Demonstrates the ability to make routine decisions independently and escalates when necessary.

Relationship Management:

  • Builds and fosters relationships with the team, business and technical partners to achieve objectives.

  • Practices objectivity and openness to others’ views.

  • Coordinate with other areas to achieve project/department or division goals.

Planning and Project Management:

  • Manages time and competing priorities.

  • Provides management with accurate and timely status information.

  • Accurately evaluates and estimates tasks.


  • Able to recognize and support team priorities.

  • Exhibits team leadership and collaborates with partners.

  • Beginning to provide feedback and/or coaching.

  • May collaborate across the Enterprise and participate in pipeline talent programs.

  • Partners with business customers and provides recommendations.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you have questions regarding the physical requirements of this role, please send us an email ( so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.