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VIVA USA Inc Software Engineer in COLUMBIA, South Carolina

Req Ref No: LSSCIH715 Location: COLUMBIA, SC Duration: 12.0 months



The position is focused on planning, developing, documenting & exchanging knowledge with onsite team using industry best practices. Typical work the Integration Services System Engineer is responsible for delivering software solutions that meet or exceed customer project requirements as documented by the Project Management Office (PMO). These software solutions will primarily be centered on installing, configuring, and customizing one to many modules of Hyland’s OnBase product.


The Integration Services System Engineer will report to the Eligibility & Enrollment Application Management Team, and will work with client technical staff. The position is focused on planning, developing, documenting & exchanging knowledge with onsite team using industry best practices.

Duties and responsibilities of the Integration Services System Engineer include performance of the following actions:

Design optimal solutions that meet functional requirements provided during the discovery and engineering phases. Install, configure and integrate solutions into the Customer environment according to engineering specifications. Custom development of supporting applications and integrations usually using Microsoft tools. Handle technical and customer issues as they arise during implementations, escalating issues to other technical, business, or vendor resources as necessary. Aid in development of System Design and specification documents, administrative documentation, and/or user documentation as needed. Maintain and expand knowledge of relevant OnBase modules and various integration tools and techniques as needed. Communicate with Customer regarding solution and software options offering guidance toward the optimal solution. Interact closely with other Tech-Ops departments during project implementation phases. Assist with troubleshooting and resolution of support issues as needed. Design, develop, and implement OnBase workflows.


5 years of experience in Imaging, Document Management, Business Process Automation, and/or Workflow design and implementation using the OnBase platform. Minimum 2 years of experience in technical writing (specifications, documentation). C# or Other Programming experience required. Application Development and Integration Developing applications and/or integrations using the most appropriate development environment for the particular problem. Knowledge of generally accepted programming principles is expected, along with a working knowledge of some relevant programming language such as VB.Net, C#, VBScript, JavaScript, and Java. A working knowledge of XML, Web Services, and Web based protocols (Soap, HTTP, HTTPS, REST, etc) will also be beneficial. Requirements of this area may be as simple as integrating an Eform to a backend database, or as complex as a complete multi-tier, distributed, web application. Supporting Applications and Integration Tools: Provide training during an OnBase installation and on-going support once completed


OnBase experience preferred Experience with TCP/IP including DNS, Routing, NAT and trouble shooting Experience with Microsoft Windows Server installation and configuration Experience with Microsoft SQL Server installation and configuration Experience architecting OnBase 17 and newer back end environments based on Hyland Best Practices for Enterprise environment (1000+ users) Experience with Microsoft SCCM technologies to deliver and maintain OnBase clients Support/help desk experience with remote access technologies such as VMware VDI or Citrix XENServer Experience with Microsoft GPO configuration to secure end user environments


Bachelor’s degree in Computer Science, Engineering, or equivalent experience required. Years of experience can substitute for formal education.


Certified OnBase Installer Certified OnBase Workflow Engineer

Preferred Certification:

CDIA+ and MCSE certification preferred. Certified OnBase Certified Support Engineer OnBase Workview Certification Certified OnBase API Engineer (may be obtained after employment) Skills: Administrative Business Process Automation Yes 1 4 - 6 Years Administrative Workflow design and implementation Yes 1 4 - 6 Years Documentation/Language Technical writing Yes 1 2 - 4 Years Packaged Applications Document Management Yes 1 4 - 6 Years Packaged Applications Hyland’s OnBase Yes 1 Programming Languages C# Yes 1 Specialties Application Development Yes 1 Specialties Imaging Yes 1 4 - 6 Years

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

An Equal Opportunity Employer/Program. Auxiliary aids and
services available upon request to individuals with disabilities.

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