McLeod Health System Administrator (FT) - Home Health & Hospice in Florence, South Carolina
System Administrator (FT) - Home Health & Hospice
Job responsibilities include those listed in the competency document.
Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
Professional demeanor, self-motivated, dependable, and organized.
Knowledge and experience in HCHB back office workflow processes preferred and familiarity of PointCare documentation.
Management over HCHB software permissions and user access.
Lead data integrity efforts within HCHB.
Update clinician’s devices with the HCHB preferred system requirements.
Serves as the key educator for staff training during orientation of HCHB and new information as related to software or workflow changes.
Meets with staff and supervisors in each satellite office to review HCHB updates, as well as problem solve issues related to HCHB.
Strong critical thinking skills and judgement to understand the risks and downstream impact of a change within HCHB.
Serve as a subject matter expert on ways to optimize HCHB such as workflow, documentation and processes.
Under the direction of Home Health and Hospice agencies, implement changes and improvements within HCHB which can include changes to clinical forms, pathways, workflow, service codes, table setup, integration, etc.
Adhere to the company’s change management policies and procedures for all HCHB changes.
Facilitate and coordinate education and communication on HCHB releases and system changes monthly.
Escalate issues to HCHB directly where applicable. Monitor resolution of submitted tickets and communicate the resolution to the appropriate party.
Support various audit initiatives to include user access, HIPAA security, etc.
1 year of Home Health/Hospice experience
A good understanding of the Federal, State and local laws / regulatory guidelines governing the operation of Home Health and Hospice agencies preferred
Must be available during operational hours and participate in activities with respect to professional services
Must be capable of multi-tasking while maintaining a professional and friendly demeanor and be able to function well in an atmosphere of stress and interruption.
Active Registered Nursing License
Minimum of an associate degree in applicable area from an accredited school
Florence, South Carolina, United States
Position Type Details
Home Health Florence Office, 300 South Dargan Street