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McLeod Health System Administrator (FT) - Home Health & Hospice in Florence, South Carolina

System Administrator (FT) - Home Health & Hospice

Tracking Code

20211995

Job Description

  • Job responsibilities include those listed in the competency document.

  • Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.

  • Professional demeanor, self-motivated, dependable, and organized.

  • Knowledge and experience in HCHB back office workflow processes preferred and familiarity of PointCare documentation.

  • Management over HCHB software permissions and user access.

  • Lead data integrity efforts within HCHB.

  • Update clinician’s devices with the HCHB preferred system requirements.

  • Serves as the key educator for staff training during orientation of HCHB and new information as related to software or workflow changes.

  • Meets with staff and supervisors in each satellite office to review HCHB updates, as well as problem solve issues related to HCHB.

  • Strong critical thinking skills and judgement to understand the risks and downstream impact of a change within HCHB.

  • Serve as a subject matter expert on ways to optimize HCHB such as workflow, documentation and processes.

  • Under the direction of Home Health and Hospice agencies, implement changes and improvements within HCHB which can include changes to clinical forms, pathways, workflow, service codes, table setup, integration, etc.

  • Adhere to the company’s change management policies and procedures for all HCHB changes.

  • Facilitate and coordinate education and communication on HCHB releases and system changes monthly.

  • Escalate issues to HCHB directly where applicable. Monitor resolution of submitted tickets and communicate the resolution to the appropriate party.

  • Support various audit initiatives to include user access, HIPAA security, etc.

    Required Skills

Qualifications/Training:

  • 1 year of Home Health/Hospice experience

  • A good understanding of the Federal, State and local laws / regulatory guidelines governing the operation of Home Health and Hospice agencies preferred

  • Must be available during operational hours and participate in activities with respect to professional services

  • Must be capable of multi-tasking while maintaining a professional and friendly demeanor and be able to function well in an atmosphere of stress and interruption.

Licenses/Certifications/Registrations/Education:

  • Active Registered Nursing License

  • Minimum of an associate degree in applicable area from an accredited school

    Job Location

    Florence, South Carolina, United States

    Position Type

    Full-Time/Regular

Position Type Details

Full-Time

Physical Address

Home Health Florence Office, 300 South Dargan Street

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