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Honeywell Manager User Exp Design in Fort Mill, South Carolina

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?

As the Manager of User Experience Design for Honeywell you will Join a fast-paced, global, and multidisciplinary design team for the industrial IoT as part of Honeywell's Safety & Productivity Solutions (SPS) group. SPS creates solutions serving more than 500 million workers worldwide in the energy, construction, first responder, transportation & logistics, retail, and healthcare sectors.

We are seeking a Manager of User Experience to lead a multidisciplinary team for the Honeywell Gas business responsible for defining branded, seamless experiences that span mobile, web, and emerging technologies. You will be part of a global design team, and will work with VPs and Directors across the business to help the organization understand and appropriately prioritize user research and design. We will count on you to define strategy, lead programs, represent design and user research to internal stakeholders and external customers, and of course to coach and mentor other designers. Ultimately, we will count on you to deliver outstanding experiences to our customers.

Key Responsibilities:

Guide the design and ensure the quality of generative and evaluative research activities including contextual inquiries, structured interviews, surveys, competitor benchmarks, card sorts, heuristic evaluations, cognitive walkthroughs, SUS assessments, and summative usability studies.

Ensure the design of products and product lines appropriately address research findings that have been documented through artefacts including personas, journey maps, outcome-based use cases, prototypes and models, information architecture frameworks, and usability test reports.

Lead the scoping, planning, and tracking of assigned projects.

Develop and implement comprehensive research strategies to collect data across the life cycle of multiple related products.

Plan and facilitate design workshops and UX training sessions with cross-functional stakeholders and customers.

Drive and maintain the quality of research and consistency of deliverables across the research group by defining standard templates and processes.

Manage engagements with external research and design firms.

Coach and mentor others.

What will you do:

Evaluative Research (15%)

Generative Research (25%)

Work with Design Team (35%)

Work with product teams (25%)

The above may include travel at about 15%

The role includes:

Immersion in the fast-moving and fast-growing industrial IoT space.

Opportunity for direct customer engagement.

Career growth opportunities.

Benefits package.


Bachelor’s degree in HCI, human factors, cognitive or experimental psychology, or related field.

7+ years’ experience performing UX research and design activities for hardware products and software applications.

2+ years’ leading the UX research and design activities for one or more projects

1+ years’ experience leading multidisciplinary, global teams


Proficiency with a range of UX research and design tools (e.g., Validately, Optimal Workshop, Morae, Miro, Survey Monkey, SPSS, SAS, Adobe Creative Suite, Axure, Sketch, Creo, and KeyShot)

Experience applying generative research techniques (e.g., contextual inquiry, structured interviews, and surveys) and evaluative usability assessment techniques (e.g., SUS, heuristic evaluation, and time on task / error rate performance testing)

Ability to communicate complex analysis and results from insight and synthesis in compelling manner to a lay audience.

Familiarity working within an Agile / iterative development framework.

Experience defining and applying corporate branding and design language systems

Experience working collaboratively in global, multi-disciplinary design teams with cross-functional stakeholders.

Ability to work independently and juggle multiple projects at once.

Excellent written and oral communication skills.

An attitude biased toward ownership, action, and pragmatic design tradeoffs.

A passion for, and familiarity with the industries for which we design.

A track record of creating intellectual property.

Master’s Degree or other Advanced Degree

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.