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AmerisourceBergen Corporation Senior Manager of Application Integration Services in FORT MILL, South Carolina

Title: Senior Manager of Application Integration Services Location: United States-South Carolina-Fort Mill Other Locations: United States-Iowa-Remote, United States-Kentucky-Remote, United States-Alabama-Remote, United States-Vermont-Remote, United States-Kansas-Remote, United States-South Dakota-Remote, United States-Arizona-Remote, United States-North Carolina-Remote, United States-Pennsylvania-Remote, United States-Rhode Island-Remote, United States-Ohio-Remote, United States-Virginia-Remote, United States-Texas-Remote, United States-Connecticut-Remote, United States-Idaho-Remote, United States-Tennessee-Remote, United States-Michigan-Remote, United States-Colorado-Remote, United States-Illinois-Remote, United States-Mississippi-Remote, United States-New York-Remote, United States-District of Columbia-Remote, United States-Nevada-Remote, United States-South Carolina-Remote, United States-New Jersey-Remote, United States-Missouri-Remote, United States-Oklahoma-Remote, United States-Arkansas-Remote, United States-Maine-Remote, United States-Utah-Remote, United States-Nebraska-Remote, United States-Louisiana-Remote, United States-North Dakota-Remote, United States-Georgia-Remote, United States-Massachusetts-Remote, United States-New Hampshire-Remote, United States-New Mexico-Remote, United States-Delaware-Remote, United States-Indiana-Remote, United States-Maryland-Remote, United States-Florida-Remote Job Number: 000024V1

Under the general direction of the Director of Data & Integration Services, this role is responsible for the overall design and delivery of assigned projects and initiatives, which include data integration design and architecture, configuration, and unit testing across a wide variety of solutions. This role manages a team of associates and potentially offshore resources charged with delivering quality solutions to internal and external stakeholders through effective roadmap, design, construction, and post-implementation analysis to ensure that requirements are fulfilled. Role Scope and Scale Responsible for the Data Integration Strategy and Service Bus / API based development standards for AmerisourceBergen globally Responsible for Application Integration Development and Support for all Service Bus and API based data integration for AmerisourceBergen as requested Responsible for providing Architecture Patterns and integration best practice review and enablement where Business Unit Aligned IT teams have elected to perform their own integration development and support. Collaborate with ETL, File, EDI, and SAP-based integrations with the respective teams responsible for delivery of those capabilities where combination integrations are required. Business and IT Strategy Works with internal and external customers to understand business needs. Contributes to the development of an IT strategy. Manages the development and implementation of IT initiatives to support business strategy. Collaborates with division directors across the organization and key stakeholders for the coordination and alignment of objectives and function across multiple functional areas. Service Management Leads the delivery and lifecycle of services for business strategy development. Leads the financial and internal customer analysis. Leads teams performing competitive market assessment/benchmarking. Reviews competitive market assessment/benchmarking results and makes recommendations. Relationship Management Collaborates with the client in discerning client business trends and their implications. Seeks opportunities to contribute to positive outcomes for clients, stakeholders, and organizational members. Approaches issues or disagreements with the objective of reaching win/win solutions. Governance / Policies, Processes, and Standards Leads or participates in an advisory board to manage IT services demand. Communicates client's needs and priorities and provides feedback on pricing and investment. Ensures compliance with policies, procedures, and standards. Process Improvements Manages the improvement processes that impact customer satisfaction and relationships. Owns the designated processes and is accountable for ensuring that established processes are followed. Establish policies and procedures on technology continuous improvement. Finance Participates in the development of IT budgets. Tracks and takes appropriate steps to stay within budget. Provides high-quality services at optimal cost to customers. Measures service performance and implements improvements. Provides input to financial parameters that drive service costs. IT Technology Innovation Directs the development and implementation of technologies/processes that make it easier for customers and suppliers to do business with increase profitability. Service Level Agreements (SLAs) Participates and provides input to the SLA development process. Ensures internal SLAs are met. Vendor Management Provides advice and counsel to the vendor relationship decision-making and contract development processes. Reviews service provider performance Identifies and confirms performance problems and notifies contract managers. Communications Communicates organization information through department meetings, one-on-one meetings, and other communication vehicles. Supports an environment of open and upward communication with all staff to ensure positive employee morale, effective conflict resolution, and upward flow of creative ideas for the benefit of the Company and its employees. Resource / Talent Management Meets regularly with team to gather work statuses Discusses work progress and obstacles. Provides advice, guidance, encouragement, and constructive feedback. Ensures work, information, ideas, and technology flow freely among the section. Establishes measurable individual and team objectives that are aligned with business and organizational goals. Documents and presents performance assessments. Recognizes and rewards associates commensurate with performance. Implements organizational practices for staffing, EEO, diversity, performance management, career development, training, reward and recognition, and retention. Provides input to the identification and development of potential future leaders. Workforce Planning Identifies the roles, skills and knowledge required. Ensures staff has the resources and skills needed to support all work initiatives. Participates in IT workforce deployment activities. Change Management Generates appropriate communication, process and educational plans for mitigating the disruption of change. Identifies and removes obstacles to change. Qualifications: Bachelor's or Master's degree in Computer Science, Information Systems, Business Administration, or other related fields. Or equivalent work experience. Has at least ten (10) years of IT and business/industry work experience, with deep knowledge of data integration. Should have developed data integration flows across multiple technologies Should have provided architecture and enablement services to distributed development teams delivering data integration services Should have a strong Java development background for integration or other application development initiatives Prefer at least 5 years experience leading Mulesoft based integration delivery and center or enablement teams Prefer at least 5 years experience leading teams developing data integrations with Salesforce and other Cloud Native applications and platforms Requires experience in managing teams and building relationships with people at a variety of levels Requires demonstrated ability to launch and deliver one or more IT project(s) on time and within budget. Demonstrated ability to formulate and execute business strategies to exceed operational expectations and further enhance the customer experience. Deep understanding of business strategy and ability to translate strategy into system and technology solutions. Demonstrated "hands-on" experience working in large-scale environments and tweaking business processes to support growth and productivity. Demonstrated ability to lead change, able to take a calculated risk, and seeks continuous improvement. Demonstrated ability in building a successful organization and experience delivering results via improved customer satisfaction, lower production costs, and high levels of employee engagement. Ability to communicate effectively both orally and in writing; ability to communicate with customers, associates, and management; solid teamwork and interpersonal skills. Strong presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others and gains understanding. Ability to establish solid relationships with vendors in support of initiatives; ability to negotiate and manage outside vendors against deliverables. Solid project management skills including the ability to effectively deploy resources and manage multiple projects of various diverse scope in a cross-functional environment. Knowledge of key technology standards around ITIL and service delivery. Job: Information Technology Jobs