Booker DiMaio, LLC Client Technologies Technician in Greenville, South Carolina
Configures and installs software for IT users? desktops and laptops. Involved in the installation and rollout of new software packages, upgrades and new desktop hardware.
Maintains desktop software and hardware; supports mobile workforce.
Provides support to IT users for basic software and hardware of end-user computing and desktop-based LAN systems.
Troubleshoots problems using scripts and checklists as guides.
Provides highest level of technical support when necessary.
Documents problems and resolutions.
May perform end-user training.
Participates in the testing and evaluation of new desktop packages and implements prototypes.
Follows documented procedures and checklists.
Education: Associate?s or Bachelor?s Degree, or technical institute degree/certificate, or equivalent work experience.
Experience: Two (2) to three (3) years of Information Technology work experience.