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Circuit Board Medics Online Communications Specialist in Greenville, South Carolina

Company Overview

Circuit Board Medics exists to serve others by providing the best option for restoring broken circuit boards to function better than new while delivering the highest combination of quality and value. We view serving others as a privilege and will always honor our customers? best interests. Our culture thrives on teamwork. Trust, selflessness, and communication are a few of the cornerstone characteristics on which our culture has been built. Our team members truly have each other's best interests in mind.

We recruit teammates by evaluating cultural fit, competence, and character. These three C's are essential for providing world-class customer service while nurturing an environment where employees grow and develop. In order to accomplish this, please look out for two emails sent in succession, to complete your application. Both emails will have the words ?Circuit Board Medics? in the subject line. You should receive one following your application, and then another immediately after completing the first. Please allow up to 30 minutes to complete. We definitely appreciate this extra time on your part to help us build the best team!

Learn more about our culture @circuitboardmedics.com/careers

Job Summary

The Online Communications Specialist should be a creative and effective communicator to help manage our online presence. You will contribute to our social media accounts, email marketing, blog, and industry forum engagement. You will be responsible for responding to customers and reaching out to potential customers through various channels. In all interactions, you will be expected to represent our company values and goals.

Responsibilities and Duties

  • Collaborate with other teams (R&D, Customer Support, Production, Supply Chain, etc.) to develop and implement online communication strategies

  • Create, maintain, and grow new and existing social networks

  • Email marketing

  • Produce content for blog

  • Engage in forum discussions

  • Stay up to date with current technology and trends in social media, design tools and applications

  • Monitor and synthesize analytic information

    Qualifications and Skills

  • Required Qualifications

  • Excellent copywriting skills

  • Familiarity with a range of social media platforms

  • Understanding of SEO and web metrics

  • Ability to work in a fast paced multi faceted environment

  • Strong work ethic

  • Initiative/Strong sense of urgency to complete tasks on schedule

  • Ability to type 45 wpm or higher

  • Desired Qualifications

  • Previous Sales/Customer Support experience preferred

  • Experience in social media management

  • Basic html understanding

  • Graphic design skills

  • Competence in Adobe Photoshop and Illustrator

  • Basic automotive knowledge

  • Basic electrical knowledge

  • 4-year degree

    Working Conditions

    The typical workday is 8:00AM - 5:00PM with a break for lunch. The daily responsibility of the marketing team is to ensure that all projects are completed timely, which involves working outside of normal business hours as needed.

    Benefits and Perks

  • Retirement Plan ? CBM offers a flexible 401(k) retirement plan with a company match of up to 5%. Eligible existing retirement accounts may be rolled into this account if preferred.

  • Adoption Benefit ? CBM offers reimbursement of up to $5000 of qualified expenses incurred during the adoption of a child. (Only applicable to expenses that exceed the tax credit offered by the US Government.)

  • Paid Time Off ? PTO is accrued for each pay period at a rate of 2 weeks/year. PTO accrual increases to 3 weeks/annually after 5 years, and 4 weeks/annually after 10 years. Unused PTO carries forward each year with a maximum balance of 6 weeks.

  • Paid Holidays ? (Typical holidays listed below. May vary by year)

  • New Year?s Day

  • Memorial Day

  • Independence Day

  • Labor Day

  • Thanksgiving Day

  • Day after Thanksgiving

  • Christmas Day

  • Company Designated Holiday (usually the day before or after Christmas)

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