Circuit Board Medics Online Communications Specialist in Greenville, South Carolina
Circuit Board Medics exists to serve others by providing the best option for restoring broken circuit boards to function better than new while delivering the highest combination of quality and value. We view serving others as a privilege and will always honor our customers? best interests. Our culture thrives on teamwork. Trust, selflessness, and communication are a few of the cornerstone characteristics on which our culture has been built. Our team members truly have each other's best interests in mind.
We recruit teammates by evaluating cultural fit, competence, and character. These three C's are essential for providing world-class customer service while nurturing an environment where employees grow and develop. In order to accomplish this, please look out for two emails sent in succession, to complete your application. Both emails will have the words ?Circuit Board Medics? in the subject line. You should receive one following your application, and then another immediately after completing the first. Please allow up to 30 minutes to complete. We definitely appreciate this extra time on your part to help us build the best team!
Learn more about our culture @circuitboardmedics.com/careers
The Online Communications Specialist should be a creative and effective communicator to help manage our online presence. You will contribute to our social media accounts, email marketing, blog, and industry forum engagement. You will be responsible for responding to customers and reaching out to potential customers through various channels. In all interactions, you will be expected to represent our company values and goals.
Responsibilities and Duties
Collaborate with other teams (R&D, Customer Support, Production, Supply Chain, etc.) to develop and implement online communication strategies
Create, maintain, and grow new and existing social networks
Produce content for blog
Engage in forum discussions
Stay up to date with current technology and trends in social media, design tools and applications
Monitor and synthesize analytic information
Qualifications and Skills
Excellent copywriting skills
Familiarity with a range of social media platforms
Understanding of SEO and web metrics
Ability to work in a fast paced multi faceted environment
Strong work ethic
Initiative/Strong sense of urgency to complete tasks on schedule
Ability to type 45 wpm or higher
Previous Sales/Customer Support experience preferred
Experience in social media management
Basic html understanding
Graphic design skills
Competence in Adobe Photoshop and Illustrator
Basic automotive knowledge
Basic electrical knowledge
The typical workday is 8:00AM - 5:00PM with a break for lunch. The daily responsibility of the marketing team is to ensure that all projects are completed timely, which involves working outside of normal business hours as needed.
Benefits and Perks
Retirement Plan ? CBM offers a flexible 401(k) retirement plan with a company match of up to 5%. Eligible existing retirement accounts may be rolled into this account if preferred.
Adoption Benefit ? CBM offers reimbursement of up to $5000 of qualified expenses incurred during the adoption of a child. (Only applicable to expenses that exceed the tax credit offered by the US Government.)
Paid Time Off ? PTO is accrued for each pay period at a rate of 2 weeks/year. PTO accrual increases to 3 weeks/annually after 5 years, and 4 weeks/annually after 10 years. Unused PTO carries forward each year with a maximum balance of 6 weeks.
Paid Holidays ? (Typical holidays listed below. May vary by year)
New Year?s Day
Day after Thanksgiving
Company Designated Holiday (usually the day before or after Christmas)