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Humana Enterprise Transformation Lead in Lancaster, South Carolina


The Enterprise Transformation Lead plans, performs and implements process improvement initiatives such as Lean or Six Sigma. The Enterprise Transformation Lead works on problems of diverse scope and complexity ranging from moderate to substantial.


This is an exciting opportunity to be a leader in CarePlus’ Transformation. The Transformation Office has capabilities focused on strategic planning, process improvements (LSS), PMO, training & development, and we are looking for a Lead on Systems/Tools. This person will lead our migration from a hosted legacy platform to a SaaS ecosystem comprised of several ‘best in breed’ software vendors (HealthEdge, HealthTrio, Voyager, Inovaare, Salesforce). You will work closely with Leaders at CarePlus to insure new capabilities meet strategic needs, and be comfortable helping non-technical business leaders understand systems. You understand that Change is Hard, and you have a few Change Management techniques to help stakeholders work through Change. You’ll work with our IT partners daily, managing consultants and vendors to deliver an integrated ecosystem that will bring efficiency and new levels of service to our MA Members. You’ll have experience with large system migrations in healthcare, and if you have experience as a Systems/Solution Architect or in Data Migration, that is a significant plus.

CarePlus is a growing, 5-Star Medicare Advantage Health Plan (165,000 members, 1000 associates) with a passion for serving our Members and Providers in Florida, and is wholly-owned by Humana. If you thrive on driving change, this is an opportunity to have big impact!

Required Qualifications

  • Bachelor's degree

  • Software implementation experience in the healthcare industry

  • Experienced and adept with change management

  • 5 years of program management experience

  • 5 years of project leadership experience

  • Proficiency in business consulting and/or operational leadership experience

  • Strong business and financial acumen

  • Comprehensive knowledge of all Microsoft Office applications, including Word, Project and Visio

  • Exceptional communication and interpersonal skills with the ability to quickly build rapport at all levels within the organization

  • Ability to interact with and defend position with senior management

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Experience with Health Edge implementation

  • System architecture experience

  • Data migration experience

  • Lean Six Sigma and/or Agile certification

Additional Information

In order to support the CDC recommendations on social distancing and reduce health risks for associates, members and public health, Humana is deploying virtual and video technologies for all hiring activities. This position may be subject to temporary work at home requirements for an indefinite period of time. These requirements include access to a personal computing device with a camera, a minimum internet connection speed of 10m x 1m, and a dedicated secure home workspace for interview or work purposes. Humana continues to monitor the situation, and will adjust service levels as the coronavirus situation evolves. The following changes are temporary and will be evaluated frequently with the goal of returning to normal operations as soon as possible. Your Talent Acquisition representative will advise on the latest recommendations to protect your health and wellbeing during the hiring process.

If the candidate does not live in the local Tampa area, once it is deemed safe to return to the office, the position will require monthly travel to the Tampa office.

Scheduled Weekly Hours


About Us

Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

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