Humana Lead Quality Technology Leader (Work at Home / Virtual Optional) in Lancaster, South Carolina
The Lead Technology Leadership Professional is responsible for all aspects of software or hardware product delivery and performance. The Lead Technology Leadership Professional works on problems of diverse scope and complexity ranging from moderate to substantial.
The Quality Technology Leader collaborates with business and Application / Program owners to ensure the maturity of quality in the delivery of technology solutions. They are highly experienced with testing principles and quality best practices, and how to work with teams to apply them to the organization. They know quality management at a detailed level, so as to provide the best recommendations for standards, best practices, and personalized quality initiatives for one or more domains. The QTL is expected to develop deep-rooted expertise to provide long term knowledge continuity within an assigned area.
Create and maintain domain quality strategy documentCreate and maintain a domain test automation strategyReview and follow published enterprise test policiesMonitor and interpret KPIs (key performance indicators)Monitor and work to improve application risk scores *Monitor application security score cardsAssess testing resources assignedIncorporate feedback loops to improve qualityMeasure testing effectiveness by domainConduct Lessons Learned and Maturity AssessmentsCreate and maintain quality Maturity Action Plan (MAP)Communicate maturity activities and status to stakeholders and leadershipReview defect trending for root cause / potential corrective actionCommunicate training & education for testing leadership / testing resourcesMentor Senior Quality Engineers / Quality Engineers*Evangelize testing best practices *Update SPARQ Dashboard Resource tab with current SQE / QE resource information
3 or more years of quality delivery leadership experience
Experience with the technologies in use in the application(s) or infrastructure
Experience with testing strategies, tools, methodologies, and repeatable delivery of quality outcomes
Ability to manage multiple tasks and deadlines with attention to detail.
Ability to communicate effectively and deliver presentations to senior leaders
Advanced experience leading special projects and producing metrics, measurements and trend reports
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
MBA or other Advanced Degree
Demonstrated ability to run large scale, highly visible programs with responsibility for multiple project teams
Possess a solid understanding of operations, technology, communications and processes
Six Sigma certification
Previous testing team leadership experience
Ability to translate metrics data into actionable information for delivery leaders
The following policy applies ONLY to associates working in the state of Arizona:
Humana is committed to providing a safe and healthy work environment and to promoting the health and well-being of its associates. Effective July 1, 2011, Humana has adopted a tobacco-free hiring policy that will promote a healthier workplace and will not hire users of tobacco and nicotine products. If you have any questions, please consult with your recruiter.
Scheduled Weekly Hours