Google Program Manager, Technical Writing & Documentation, Data Centers in Moncks Corner, South Carolina
Bachelor's degree in related field or equivalent practical experience
5 years of experience as an influencer in managing facility life-cycle projects for globally distributed teams and customer bases
5 years of program or project management experience, managing all phases and leading daily activities
Project planning, project execution, cost benefit analysis, or program management experience
Master's degree in related field
Certification in project management or program management
Experience with Google suite of tools, content management systems, single-source content, editing software, writing software
Knowledge of data centers, cloud operations, facilities management, engineering, and construction
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.
The Google Data Centers (GDC) technical writing team develops documentation for the entire life cycle of Google's fleet of data centers, from site selection to design and industrial equipment, construction and commissioning, through operation, maintenance, and facility upgrades.
As Program Manager, you will be the technical liaison between the business and the team, overseeing programs, developing, and reporting meaningful metrics that gauge our impact.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Lead the development, implementation, and business change management of facilities-related documentation projects for the global Google Data Center organization
Gather and prioritize requirements, manage scope, schedule, and delivery of knowledge solutions for the data center life cycle, from site selection to construction and commissioning, operation and maintenance, and retrofits
Act as a conduit between business and the technical writing team to deliver an integrated documentation management architecture and roadmap to support the GDC life cycle
Drive creation of artifacts such as requirement documents, business benefits, design documents, project plans, risk assessments, scope statements, timelines / schedules, resourcing proposals, budgets, change management plans, RACIs, and communication plans
Work cross-functionally to develop and cultivate relationships with SME and stakeholders by facilitating workshops to gain an understanding of business needs and priorities, and get buy-in from the functional units
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy (https://careers.google.com/eeo/) and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .