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Samsung Electronics America Quality Engineer - Market Quality Analysis Specialist in Newberry, South Carolina

Position Summary

Role and Responsibilities

Role Purpose:

The position is responsible for collecting and analyzing market defect data and leading market defect containment, countermeasures, and validation activities.

Major Responsibilities:

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)

  • Monitor and analyze market defect data and report on a daily and weekly basis

  • Define market failure case with technical terms and manage theme cards for improvement activities

  • Communicate with related teams regarding the market issues and trend (CASR, M+2 trend etc)

  • Have temporary/permanent corrective actions taken in place based on discussion with related teams

  • Validate effectiveness of countermeasures by monitoring market defect trend

  • Plan and organize field investigation activities to get detailed information on market defect

  • Coordinate with Contact Center and SEA to better understand defect mechanism in the market

  • Other responsibilities as assigned by management; job duties may change at any time with or without notice

Background, Experience& Qualifications:

  • Bachelor degree in mechanical/electric engineering is preferred

  • Excellent in standard office software including MS Office

  • Good verbal and written communication skills

  • Must demonstrate strong problem-solving ability

  • Capability to learn new specific software and system

Skills and Qualifications

  • Travel domestically/internationally (25% or less)

We follow various protocols during the recruitment process, including but not limited to, avoiding the inadvertent disclosure of confidential information of the applicant’s former employer. Samsung Electronics provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability or any other characteristic protected by law.

  • Please visit Samsung membership at https://account.samsung.com/membership/pp to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here at http://careers.eu.samsung.com/PrivacyNoticeforEU.html .

  • Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Job Alerts : If you would like to be notified of new opportunities when they are posted, please click here at https://sec.wd3.myworkdayjobs.com/Samsung_Careers/jobAlerts . You will be asked to create an account first if you do not already have one.

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.

Since being established in 1969 , Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at ( https://news.samsung.com/global/ ).

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