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Spinvi Senior Incident Responder in North Charleston, South Carolina

This is a Senior Incident Response position responsible for the Quality Assurance of our Ops Teams. It is responsible for performance, metric data, and quality assurance analytics of the NIWC CSSP’s Operations team and reports directly to the Quality Assurance Team Lead and the Operations Management team (Operations Deputy Director and Operations Officer). The analyst will develop and implement mechanisms for the collection of quality metrics data/key performance indicators for reporting, processes to improve analytical deficiencies through education and training, processes to identify and remediate systemic issues due to faulty logic or quality issues due to processes and procedures. The Lead must possess the knowledge and skills to evaluate business processes, systemic controls, and work quality of the CSSP’s Operational functions objectively and maintain the ability to coordinate remedial activities through to completion while tracking them providing summary reporting to leadership. The analyst must be familiar with pulling data of different types from disparate sources, utilizing Splunk and other NIWC CSSP platforms, and producing actionable reports. The Quality Assurance team members will supplement day-to-day operations or incident response as necessary and act as a resource when requested by Operations teams.


  • Collecting metrics based upon established key performance indicators and sending reports to relevant stakeholders and other teams

  • Overseeing the monitoring of analyst work quality, reporting deficiencies to the Operations Management team, and coordinating and executing remedial activities to completion

  • Serving as a resource to supplement Operations teams’ internal training programs and the requirements therein

  • Building a strong culture of prioritizing quality within the Operations domain of the NIWC CSSP driven by KPIs aligned with organizational and regulatory expectations

  • Reviewing and providing feedback on post-incident reports and root cause analysis

  • Performing deep-dive analysis and supplement NSM day-to-day operations as needed or when requested

  • Reviewing and providing feedback on NIWC CSSP detection capabilities across the NIWC CSSP’s sensing grid

  • Maintains familiarity with NIWC CSSP reporting requirements



  • 5-10 years of experience in Cybersecurity Service Provider (CSSP) environment or similar

  • Minimum of 5 years of work experience in information security

  • DoD or DoN Cybersecurity Workforce (CSWF) Certification or compliance (DoDD 8140 or SECNAV M-5239)

  • Strong oral and written communication skills

  • Knowledge of security software packages, networking concepts, operating systems, and industry standard information security best practices

  • Experience with software productivity packages like MS Office suite, MS Visio, and terminal emulation software

Required Skills:

  • Expert knowledge of Incident Response Procedures

  • Extensive knowledge of Packet Analysis

  • Extensive knowledge of IDS/IPS solutions

  • Extensive familiarity with various Host-Based tools

  • Experience with log aggregation tools

  • Logical thinking and analytical capabilities

  • Strong oral and written communication skills

  • Practical knowledge in at least one scripting or development language (e.g. PowerShell or Python)

Highly Desired Skills:

  • Knowledge of CJCSM 6510.01B

  • Experience with digital forensics and advanced deep-dive analysis

  • Ability to convey extremely technical concepts to audiences with varying technical understanding

  • The ability to solve problems independently or with minimal assistance

Recommended Education:

  • Associates degree or higher from accredited university/technical college in Cybersecurity, Computer Science, Information Systems, or other related scientific or technical discipline


  • DoD or DoN Cybersecurity Workforce (CSWF) Certification or compliance (DoDD 8140 or SECNAV M-5239)

Minimum Security Clearance:

  • Top Secret/SCI


  • Long Term Disability

  • Basic Life Insurance

  • Basic Accidental Death & Dismemberment Insurance

  • Direct Payroll Deposit

  • Leave Accrual

  • Holidays

Optional Benefits

  • Short Term Disability

  • Additional (Voluntary) Life Insurance

  • Additional (Voluntary) AD&D Insurance

  • 401(k)

  • Medical Coverage

  • Dental Coverage

  • Vision Care Plan

  • Flexible Spending Account Plan

  • Online Training

  • AFLAC Supplementary Insurances

AAP/EEO Statement

Spinvi is an Equal Opportunity Employer. Spinvi does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Spinvi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Spinvi complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Spinvi expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Spinvi’s employees to perform their job duties may result in discipline up to and including discharge.