SC Department of Public Safety Business Analyst II - Information Technology in Richland County, South Carolina
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Pursuing Excellence, Inspiring Innovation, Promoting Teamwork, and Embracing Service
Serves as a Business Analyst in the Office of Information Technology, proving business and technical analysis for IT projects, systems, and services. Facilitates the success of the DHEC Strategic Plan through the use of business analysis tools and methodologies. Uses business analysis methodologies to evaluate agency needs and current IT systems to determine appropriate business and technical requirements. Serves as a liaison between IT subject matter experts (SMEs), project managers, and business stakeholders, delivering technical analysis to define system requirements necessary to design future solution implementations. Facilitates interviews with staff to understand and document how current workflow affects data and IT functions within various systems. Documents and presents requirements, research, and solution recommendations accurately and effectively. Analyzes and diagrams current and future state comparisons for new system implementations. Develops context diagrams, processes flows, and other design artifacts with subject matter experts, technical writers, and business stakeholders. Identifies roles, responsibilities, and interdependencies among systems and stakeholders to promote a clear understanding of solution operation and maintenance. Develops RACI matrices, relationship context diagrams of systems/stakeholders, and other artifacts. Works with IT SMEs to develop test plans, tables, and other logs to verify intended system functionality and debug unintended functionality. Audits processes and IT project risk management. Identifies risks and opportunities of programs and systems to continuously improve the value of IT systems and services to stakeholders. Identifies and recommends solutions to improve overall IT value realization.
Minimum and Additional Requirements
*State Minimum Requirements: *A high school diploma and experience in computer system development and modification. A bachelor's degree in a related area may be substituted for the required work experience.
Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.
*Agency Additional Requirements: *At least 3 years of experience as a business analyst is required. Ability to present oral, written, and graphic reports clearly and concisely. Current knowledge in business analysis. Proficiency in MS Project, Visio, Office Suite, and SharePoint. Experience with information systems design, testing, debugging, analysis, maintenance, and security techniques. Ability to gather business requirements, analyze technical parameters, and recommend solutions. Ability to manage complex assignments. Expert group facilitation skills required. Must be IT value-driven.
Understanding of the BABOK, ITIL, and Six Sigma frameworks preferred.
EDUCATION: Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.
*DRIVING RECORD: *If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
*EEO: *SC DHEC is an equal employment opportunity/affirmative action employing agency. We are committed to a diverse workforce. SC DHEC does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.
Salary: $40,759.00 - $75,413.00 Annually
Location: Richland County, SC
Job Type: FTE - Full-Time
Job Number: 103743
Closing: 10/23/2020 11:59 PM Eastern
Residency Requirement: No
Class Code: AM03
Position Number: 61010525
Normal Work Schedule: Monday - Friday (8:30 - 5:00)
Pay Band: Band 6
Hiring Range - Min.: $40,759.00
Hiring Range - Max.: $58,086.00
Opening Date: 11/02/2017
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures: If you meet the requirements of the position and would like to be considered, you must submit a state application online. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. The quality of the application presented (completeness and accuracy as well as grammar and spelling) will be considered prior to the offer of an interview. A criminal records check will be conducted prior to an offer of employment. Applications will be accepted until 11:59 p.m. on the stated closing date.
Agency: State of South Carolina DHEC-CO/COS
Address: 2600 Bull Street Columbia, South Carolina, 29201
Phone: 803-898-4443 803-898-1126