3D Systems, Inc. Global Customer Success Intern - Digital Learning Content Developer in Rock Hill, South Carolina
As the original pioneers of 3D printing, 3D Systems has been at the forefront of shaping the entire additive space from aerospace to healthcare since our founding in 1986. Our innovations in digital manufacturing is changing lives and transforming how the world produces goods. It’s a big responsibility to have this type of impact and it’s where we thrive.
We have a diverse team with some of the world’s most dynamic and forward-thinking talent composed of individuals with heart, grit, a ton of curiosity, and the brainpower to bring ideas to reality. To lead, explore, and innovate with the utmost integrity is the cornerstore of our work.
As part of our continuous effort to grow our talented and innovative workforce, we have an exciting opportunity available in our Rock Hill, SC for an Intern to join us for the 2021 Summer Internship Program!We welcome applications from students of diverse backgrounds, experiences and perspectives.
2021 Summer Internship Program Overview:
Our 10 week Summer Program is designed to provide students a challenging and meaningful internship to gain valuable and hands on experience. All students in the program will be given a project with clear learning objectives and desired outcomes. At the conclusion of the internship,each intern willhave the opportunity to present their summer project to leadership. Interns will also have exposure to other areas of 3D Systems to learn about all of our solutions. You will be given the opportunity to network with other interns and colleagues at 3D Systems including our senior leaders.
Global Customer Success Intern - Digital Learning Content DeveloperResponsibilities:
Design and develop digital instructional materials; create interactive and engaging content & build effective learning experiences.
Work with stakeholders to understand and analyze learning needs
Determine which type of asset is best suited to meet the learning objective e.g. video, AR procedure etc.
Design and storyboard/prototype the deliverable as needed to meet the specific learning objectives
Work with SME’s to collect, write, assimilate and develop content.
Finalize production of the learning asset and plan for deployment
Support implementation as needed
Collect any feedback and/or metrics to assess effectiveness and any improvements needed
Adapt instructional materials created for one format to another format (usually from face-to-face learning or written documentation to e-Learning, video or AR/VR learning tools
Actively participate with the KM team, contributing ideas, skills to additional projects as possible
Our preference is for current students who on completing the internship are entering senior year in an undergraduate program or final year student in a graduate program from an accredited school and program
Our preference is for students pursuing a Bachelors or Masters degree in Engineering, Instructional Design, Educational technology, Multimedia Communications or related discipline in creative content development
Familiarity with electromechanical principles
Ability to quickly grasp highly technical concepts and to effectively distill technical information
Strong communication, interpersonal skills and leadership abilities
High level of creativity, productivity and problem solving skills
Ability to work independently and in a team environment
Understands principles of lesson and curriculum design
Visual design skills and ability to storyboard
Ability to write effective copy, instructional text, audio scripts/video scripts
Ability to communicate effectively with Subject Matter Experts (SME’s) and stakeholders
Ability to manageprojects to achieve desired outcome
Working knowledge of CAD software, Storyline, Adobe Creative Cloud and Adobe Captivate and 3D content creation preferred
Ability to plan, shoot, edit and produce video content preferred
Experience with developing AR/VR learning assets preferred
Title: Global Customer Success Intern - Digital Learning Content Developer
Location: SC-Rock Hill
Requisition ID: 21000007